Charles
S. Hobbs
317.459.5732 charlesshobbs@outlook.com Chicago,
Illinois
WORK EXPERIENCE
AEP ENERGY, Chicago, IL
Project Coordinator / Collections
Analyst: June 2012 – October 2014
·
Performed project management from
initiation through closeout on concurrent projects.
·
Controlled efficient project
operations using SOPs and project management software.
·
Performed accounts payable,
billings and accounts receivable.
·
Monitored project budgets for cost
control and project reporting.
·
Budget reconciliation;
job costing.
·
Maintained project
schedules for deliverable completion.
·
Communicated project
status to project team
·
Report generation and analysis to
reach project and team goals.
·
Authored and implemented
standardized operational processes.
·
Performed project Close-Out and
timely resolution of warranty/client claims.
·
Generated essential project
documents to start, progress and finalize projects.
·
Vendor and customer management and
conflict resolution.
·
Collected >$1M of inherited past
due receivables and ~$8K in AP savings.
·
Performed client satisfaction
survey and reported data to improve business performance.
·
Identified risk to take
preventative and corrective action.
HOBBS & LAW CONSULTANTS/ENGINEERS,
Boca Raton, FL
Assistant Project Manager: April 2009 – May 2011
·
Project management on modernization
and repair projects.
·
Managed vendor and sub-contractor
work and material tracking.
·
Participated in audits,
inspections, and performance analysis ensuring code compliance.
·
Participated in walk-throughs, bid
meetings and bid evaluation.
·
Project billings and payable,
close-out and project communication.
·
Generated, distributed and
maintained project document.
·
Successfully handled multiple
client needs and operations.
·
Experience with specifications and
drawings.
·
Co-management of service personnel.
·
Vendor quality and control
management.
·
Authored and implemented SOP for
service calls enhancing customer satisfaction.
BLACK AND DECKER / DEWALT, Indianapolis,
IN
SMS / Retail Specialist: October 2007 – April 2009
Selected
into employer’s Management Training Program
·
Responsible for store and territory
sales, inventory management, account relationship management.
·
Increased
store sales by executing merchandising objectives generating over $27,000 of
select product.
·
Increased brand awareness and sales
using a unique display generating over $3,000.
·
Managed inventory levels to ensure
optimal product availability.
·
Maintained and strengthened account
relationships.
·
Performed product implementation
and promotions including product launches.
·
Educated
store associates on product knowledge, selling points and competitive
advantages.
·
Recognized 8 times for outstanding
performance and for reducing product returns.
CERTIFICATIONS /
CONTINUING EDUCATION
Project Management Professional (PMP)
Certified Associate in Project Management
(CAPM)
EDUCATION
Bachelor of Arts - Ball State University, Muncie, IN. May 2007
College of Communication, Information, and Media
Sigma Chi Fraternity
CORE COMPETENCIES
Project Management
|
Vendor Management
|
Operational Efficiencies
|
Cost Savings
|
Project Communication
|
Problem Solving
|
Reporting / Analysis
|
Attention to Detail
|
Time Management
|
Budget Reconciliation
|
Collection
|
Multitask
|
